It’s been a little quiet around these parts. Sure stuff is going on at work and at home, but we have a new social media crisis brewing for the IT Girl.
I’ve been banned from Facebook.
But this time, we’re not talking about Dummies Man. We’re talking about me. Ellen Gerstein. Real live flesh and blood IT Girl. BANNED.
It started innocently enough. I got a FB email from a co-worker, saying there was a video of me that I should see. Normally, I would totally ignore something like this. But said co-worker was not the type to send something spammy or illegal, so I looked. And clicked. And that’s where the trouble started.
Now, I am not blaming the co-worker in the least. She didn’t have anything to do with setting up that video site. What the site did was two fold – it downloaded a pesky hijack trojan and got into my Facebook account and started spamming people. The latter is, apparently, why my Facebook account was shut down.
I emailed Facebook instantly and asked them to reinstate my account. Emailed it to every address on the site I could fine, which wasn’t many.
That was Sunday night, and except for a form email saying that my email was received, I haven’t heard jack squat from Facebook. I re-emailed them today and STILL have not heard anything.
I’m kind of dismayed. The lack of any sort of contact from Facebook is making me feel like I did something wrong. Sure, I fell into a spammer’s trap and I SHOULD know better, but it wasn’t my fault, so why am I being treated like a criminal? Why do I have to plead my case? Why isn’t anyone from Facebook, other than our author, getting back to me?
Anyone else have horrible experiences like this with your account going bye bye?